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Support Tip Did you know that you can put native Windows help into your ported applications? Find out more

If you encounter a problem using your MKS Toolkit product or just have a question, you can use any of the following methods to contact us:

Technical Support Form http://www.mkssoftware.com/support/support.asp

Email MKSToolkitSupport@ptc.com

Telephone +1-703-803-7660

Fax +1-703-803-3344

Hours of Operation

Our support hours are 09:00 to 19:00 Eastern Standard Time on weekdays, except for holidays and other regularly scheduled days off. In the event that we have to close for some other reason (weather, for example), we will do our best to let you know in advance and to monitor critical issues from home.

We will be closed on the following days:

Holiday	2012	2013
New Year's Day	Monday, January 2	Tuesday, January 1
Memorial Day	Monday, May 28	Monday, May 27
Independence Day	Wednesday, July 4	Thursday, July 4
Labor Day	Monday, September 3	Monday, September 2
Thanksgiving	Thursday, November 22	Thursday, November 21
Christmas Eve Day	Monday, December 24	Tuesday, December 24
Christmas Day	Tuesday, December 25	Wednesday, December 25